Questions

Every case is made to order. It leaves our atelier five to seven working days after you order, and usually arrives two to five working days after that, depending on your PIN code. You will receive a tracking link by email when it ships.

Yes, to every serviceable PIN code in India. We do not ship outside India yet.

No. Each case is made for one person and cannot be resold, so we ask for payment when you order. You can pay by UPI, card or netbanking through Razorpay.

Our Perfect-Fit Promise: if your case does not fit your phone, or arrives with a manufacturing defect, tell us within seven days of delivery and we will make it again, free. Email us your order number and a photograph.

Because each case is personalised and made to order, we cannot accept returns for a change of mind. You can cancel for a full refund until production starts, usually within a day of your order.

Up to three characters: the letters A to Z, numbers and the ampersand, with optional full stops, as in S.K. or A&B. It is debossed 0.6 mm into the back in one of two typefaces, Roman or Modern.

No. We only offer what we can print well and what will last: the colourways, pattern depths, monogram and details shown on each product page.

Yes. We print in powder-bed TPU, a process that needs no supports and gives an even, satin surface, then finish every case by hand. Printing is what lets us make a single case, exactly as you configured it.

Yes. The back is designed to charge through. On iPhone, MagSafe works through the smooth halo; on Galaxy S26 Ultra, which has no magnets of its own, choose the magnet ring for Qi2 magnetic chargers, mounts and wallets.

Grip rails are fine raised ribs along both long sides, for a surer hold. Strap anchors are two small eyelets at the bottom corners for a wrist or crossbody strap. Both are free to add.

Write to us as soon as you can. Until production starts we can change the colour, pattern or monogram, or cancel it.